Account Executive
The Jacksonville Sharks are looking for an Account Executive to join the team for the 2026 season!
ESSENTIAL FUNCTIONS
The candidate will be responsible for offering a full menu of ticketing opportunities. Including season ticket packages, single game ticket deals, and group ticket opportunities
Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals from current customers.
Effectively use ticketing sales tools to describe and select available seat locations for fans, and transact sales
Work in conjunction with team and fellow staff to promote and generate sales for all events while providing an outstanding fan experience.
Establish relations with season ticket holders. sponsors and individual ticket buyers to enhance customer service and sales retention
Assist with any special projects or duties as assigned by Director of Ticket Sales
Must be willing to work non-traditional hours, weekends, events and game days
The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
Other responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, the candidate must be able to communicate with people and perform each essential duty at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
1-2 years sales experience is preferred
Excellent verbal and written communication skills
Maintain a professional image and positive attitude
Serve as a main point of contact for all Sharks ticket inquiries that come in through inbound phone calls, email, and social media.
Reach and exceed individual and team sales revenue goals.
Assist with managing and safeguard existing season ticket members.
Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by organization
Ability to learn and master different elements of the Sharks ticketing operations
Ability to handle heavy volume of outbound and inbound phone calls and emails
Candidate should possess excellent time management and organizational skills
Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
Ability to work in a team-oriented environment and effectively influence and communication with clients
Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint is a asset